Privacy Policy
Effective Date: January 1, 2025
Welcome to ElderAssista operated by senior_support_services at elderassista.com ('we','us','our'). We respect your privacy and are committed to protecting your personal data.
1. Information We Collect
We collect information you provide directly when you use our services or contact us via our contact form. This may include your name, email, phone number, address, and other details you choose to share.
2. Use of Your Information
We use your information to:
- Respond to your inquiries and requests
- Provide and improve our services
- Personalize your experience on our website
- Send administrative information, such as updates to our policies
3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and store information when you visit our website. Cookies help us understand site usage, maintain session information, and enhance user experience. You can control cookies through your browser settings and opt out of certain types of cookies. Disabling cookies may affect website functionality.
4. GDPR Compliance
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, update, or request deletion of your personal data. You can also object to or restrict processing of your data, and request data portability. To exercise these rights, please use our contact form.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Third-Party Services
We may share information with service providers who assist us in operating our website and delivering services. These parties are bound to protect your information and use it only for the purposes we specify.
7. International Transfers
Your information may be transferred to, stored, or processed in Canada or other countries where our service providers operate. We will protect your data in accordance with this policy.
8. Children’s Privacy
Our services are not intended for individuals under 16 years old. We do not knowingly collect personal data from children. If you believe we have collected such data, please use our contact form to request deletion.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new effective date.
10. Contact Us
If you have any questions or concerns regarding this privacy policy, please use our contact form or reach out to us at:
ElderAssista
2500 University Drive NW, Calgary, AB T2N 1N4, Canada
Phone: +14168521412
Business ID: 710925699
By using our services, you consent to the terms of this privacy policy.